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Author: Jayson Davis
Last Updated: March 2021

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About Digital Pacific

digital pacific logo

Digital Pacific is one of the most successful web-hosting companies to ever come out of Australia. Similar to GreenGeeks, A2 Hosting, and HostPapa, Digital Pacific is eager to jump in on the ESG investing trend by providing website creators with an eco-friendly option when hosting their website. Every watt it uses to power its servers, hard drives, and corporate sites comes from renewable sources.

Digital Pacific will be celebrating its 21st birthday in 2021, making it one of the oldest web hosting services in Australia. Since its inception, its portfolio of services has been expanding. Today, it includes domain registration, dedicated and shared hosting, and virtual private servers.

Pricing

Because Digital Pacific is Australia’s go-to web host, it strives to have a value offering for everyone. For example, budding WordPress entrepreneurs can get their WordPress plan for $16.90 per month, which is a bit pricey but worth it when you think about what you’re getting. It includes automatic patches and security updates to your website, along with 24/7 support and one-click staging. They have a variety of plans to suit your needs, with their personal plans being the most affordable.

digital pacific pricing

Digital Pacific’s range of services include:

  • Domain name registration
  • Email
  • Business
  • WordPress hosting
  • Dedicated and virtual private server rentals
  • SSL certificate applications

The prices of each service have minute differences, but prepare to pay more for commercial hosting and if you want to register your domain from another country in Australasia.

Support

Digital Pacific is a managed web-hosting provider, which means that its price range is a little bit higher than shared hosting providers, but it will generally have a better customer support structure. However, to say that its customer service team is helpful is an insult: It’s world-class!

If you’re looking for a web host that will take care of you and answer all your technical questions as you set up and maintain your website, look no further than Digital Pacific. You can contact a support team 24/7 using email, the phone, or the company’s remote assistance option. The typical response time is 30 minutes or less, and many website owners are happy about the absence of an old-school ticketing system.

Pros

Perhaps Digital Pacific’s market advantage is its broad range of products that cover nearly every type of website builder. If you’re looking to set up an online marketplace, you can take advantage of Digital Pacific’s business hosting option. You can choose from plans that cater to small to medium enterprises or a massive business that can generate millions of hits a day. You can also opt for the reseller hosting plan to make use of features that you’ll be hard-pressed to find in another service.

Digital Pacific is also one of the few web-hosting providers to offer exclusive email hosting and domain registration. You can migrate your mail over to Office 365, Outlook, G Suite, or Gmail, and register your domain in Australia, New Zealand, or anywhere else in the world.

Cons

Digital Pacific is a dream come true for website builders in Australia, but those who reside elsewhere will find better options. Unlike other managed hosting services like Kinsta, Digital Pacific does not offer an Amazon Web Service or Google Cloud Network option.

The company only has one server location in Sydney, the only one available to use. If your client base is in Australia, you won’t have a problem. However, if most of your visitors are in Canada, Europe, or some other faraway place, they might experience slower loading times and more frequent error screens.

Conclusion

Digital Pacific chooses to focus on its home market of Australia. It’s a web host that does a few things well and a lot of things mediocrely. For Australian customers, its local servers, 24/7 assistance team, and broadening portfolio of services make it an easy recommendation.

For commercial website builders elsewhere, we recommend that you choose a service with a closer server location.

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About The Author

Jayson Davis

JaysonJayson Davis is a passionate WordPress user, developer, and web hosting expert. Even in his spare time, he checks out new WP themes, or takes yet another web host for a test ride, always on the lookout for the perfect cost to value ratio!

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