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Author: Jayson Davis
Last Updated: August 2021

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About HostUpon

Hostupon logo

Hailing from Toronto, HostUpon is one of the leading Canadian web hosting providers for small and large businesses. Started in 2007, HostUpon is relatively new to the game compared to other web hosting companies, like Bluehost and A2 Hosting. So far, the company is best known for its unbeatable customer service team, affordable web hosting plans, and high-speed servers.

In this HostUpon review, we provide a few more insights into what you can expect if you choose the new kid on the block as your web host. We’ll walk you through pricing, customer service, and the advantages and disadvantages of using HostUpon’s services.

Pricing

HostUpon allows you to pay monthly, yearly, or purchase two or three years upfront. The long-term options provide significant savings, but you can also try their services for a month before you commit.

HostUpon has three different plans:

  • Starter
  • Business
  • Premium

HostUpon pricing

The HostUpon Starter plan allows you to have one website, unlimited storage, ten business email accounts, and access to a free website builder. It is an excellent offering for low-budget startups.

With the Business plan, you get the basics in the entry-level plan with other benefits like unlimited email accounts and websites, double the performance, and free search engine submission.

The Premium plan adds an SSL certificate, backup service, and four times the performance of the Starter package.

Support

HostUpon’s customer service team is available 24/7. The experienced support staff is typically incredibly fast in replying to inquiries; however, the quality seems inconsistent. Some representatives may leave you waiting longer than others.

If you need options, you can contact HostUpon’s support team via email, phone, or live chat. For minor issues, it is better to use the support chat function for quick resolutions.

If your problem is bigger than a few lines can resolve, you may need to file a support ticket or call one of HostUpon’s offices directly.

The customer support team tends to have answers to the most common and complex concerns—the only downside is the turnaround time. If you have an issue with WordPress, you’ll often receive vague responses, links to lengthy articles, and little concrete guidance on how to solve your problem.

When it comes to billing or site function, the team is more capable.

Pros

Performance and Loading

When choosing a web hosting provider, performance should be at the top of your priorities. It’s difficult to manually test the speed and performance of every hosting provider on the web, but HostUpon generally has impressive loading times. The performance of their servers is strong enough for you to not lose sleep over whether your site is up and running.

Slow hosting can be detrimental to your success online and lowers your Search Engines Results Pages (SERP) ranking. Luckily, the average load time for HostUpon is about 1.4 seconds, twice as fast as Google’s recommendation (3 seconds).

Easy Account Management

HostUpon has a user-friendly control panel where you can manage all your hosting settings at the click of a mouse. On the cPanel, you’ll find your domain information, support ticket responses, billing receipts, and invoices. The interface is intuitive, and all you need is within reach.

The HostUpon cPanel can be slightly overwhelming because of the plethora of buttons and applications. However, it’s incredibly straightforward once you are familiar with the interface.

One noteworthy aspect of the HostUpon cPanel is that you are able to manage all your company emails without ever leaving the HostUpon platform.

Suitable For Beginners

If it’s your first time building or launching a site, the web hosting process is daunting. However, HostUpon makes the process as easy as possible with simple WordPress integration features and an excellent customer support team.

The only caution is to choose a plan that’s appropriate to your needs. The HostUpon team tends to upsell its products, and you could be an easy target if you’re not familiar with basic web hosting terminology.

Cons

Overwhelming Amount Of Features

While having access to server features with a starting plan sounds fantastic, it can easily distract the customer and delay your operation. When using HostUpon, you’ll need to focus on all the essentials and let your developer handle the add-ons once your site is live.

Expensive Domain Privacy

Domain privacy protects your personal information so that you are not solicited by companies after launching your website. While most hosting companies offer this feature as an inexpensive add-on, HostUpon charges slightly more for the privilege.

Conclusion

If you’re looking for reliable hosting that is incredibly fast and affordable, our HostUpon review says it is worth a look. Even their basic plan offers unlimited storage, which is a huge bonus considering the price.

HostUpon also makes it easy to scale your offering when it’s time to upgrade to a new plan. You will have peace of mind knowing you can chat with their support at any time and resolve any issues that arise.

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About The Author

Jayson Davis

JaysonJayson Davis is a passionate WordPress user, developer, and web hosting expert. Even in his spare time, he checks out new WP themes, or takes yet another web host for a test ride, always on the lookout for the perfect cost to value ratio!

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