Jimmy ParkerHostUpon
HostUpon is an excellent web hosting company that offers reliable and secure hosting solutions. With HostUpon, you can enjoy a robust suite of features, such as unlimited storage, unlimited bandwidth, and unlimited email accounts. Additionally, HostUpon offers robust security measures and 24/7 customer support. With HostUpon, you can rest assured that your website is in good hands.
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Pros
- Very scalable
- 30 day money back guarantee
- Robust security
- Free Domain Registration
Cons
- No servers outside of Canada
Table of Contents
About HostUpon
Hailing from Toronto, HostUpon is one of the leading Canadian web hosting providers for small and large businesses. Started in 2007, HostUpon is relatively new to the game compared to other web hosting companies, like Bluehost and A2 Hosting. So far, the company is best known for its unbeatable customer service team, affordable web hosting plans, and high-speed servers.
In this HostUpon review, we provide a few more insights into what you can expect if you choose the new kid on the block as your web host. We’ll walk you through pricing, customer service, and the advantages and disadvantages of using HostUpon’s services.
Pricing
HostUpon allows you to pay monthly, yearly, or purchase two or three years upfront. The long-term options provide significant savings, but you can also try their services for a month before you commit.
HostUpon has three different plans:
- Starter
- Business
- Premium
The HostUpon Starter plan allows you to have one website, unlimited storage, ten business email accounts, and access to a free website builder. It is an excellent offering for low-budget startups.
With the Business plan, you get the basics in the entry-level plan with other benefits like unlimited email accounts and websites, double the performance, and free search engine submission.
The Premium plan adds an SSL certificate, backup service, and four times the performance of the Starter package.
Support
HostUpon’s customer service team is available 24/7. The experienced support staff is typically incredibly fast in replying to inquiries; however, the quality seems inconsistent. Some representatives may leave you waiting longer than others.
If you need options, you can contact HostUpon’s support team via email, phone, or live chat. For minor issues, it is better to use the support chat function for quick resolutions.
If your problem is bigger than a few lines can resolve, you may need to file a support ticket or call one of HostUpon’s offices directly.
The customer support team tends to have answers to the most common and complex concerns—the only downside is the turnaround time. If you have an issue with WordPress, you’ll often receive vague responses, links to lengthy articles, and little concrete guidance on how to solve your problem.
When it comes to billing or site function, the team is more capable.
Pros
Performance and Loading
When choosing a web hosting provider, performance should be at the top of your priorities. It’s difficult to manually test the speed and performance of every hosting provider on the web, but HostUpon generally has impressive loading times. The performance of their servers is strong enough for you to not lose sleep over whether your site is up and running.
Slow hosting can be detrimental to your success online and lowers your Search Engines Results Pages (SERP) ranking. Luckily, the average load time for HostUpon is about 1.4 seconds, twice as fast as Google’s recommendation (3 seconds).
Easy Account Management
HostUpon has a user-friendly control panel where you can manage all your hosting settings at the click of a mouse. On the cPanel, you’ll find your domain information, support ticket responses, billing receipts, and invoices. The interface is intuitive, and all you need is within reach.
The HostUpon cPanel can be slightly overwhelming because of the plethora of buttons and applications. However, it’s incredibly straightforward once you are familiar with the interface.
One noteworthy aspect of the HostUpon cPanel is that you are able to manage all your company emails without ever leaving the HostUpon platform.
Suitable For Beginners
If it’s your first time building or launching a site, the web hosting process is daunting. However, HostUpon makes the process as easy as possible with simple WordPress integration features and an excellent customer support team.
The only caution is to choose a plan that’s appropriate to your needs. The HostUpon team tends to upsell its products, and you could be an easy target if you’re not familiar with basic web hosting terminology.
Cons
Canadian servers only
While it’s great that they are through and through Canadian, it doesn’t make much sense to use them for other countries or continents like Europe or Asia.
Conclusion
If you’re looking for reliable hosting that is incredibly fast and affordable, our HostUpon review says it is worth a look. Even their basic plan offers unlimited storage, which is a huge bonus considering the price.
HostUpon also makes it easy to scale your offering when it’s time to upgrade to a new plan. You will have peace of mind knowing you can chat with their support at any time and resolve any issues that arise.