Jimmy ParkerMDDHosting
MDDHosting is a high-quality web hosting company with a wide range of features and excellent customer service. Their hosting plans come with free SSL certificates, unlimited bandwidth, and daily backups. They also offer a wide range of hosting options, including shared, VPS, and dedicated hosting, so you can choose the plan that best suits your needs. Furthermore, they have a knowledgeable and helpful support team available 24/7, so you can get help when you need it.
3.5
Pros
- Free SSL certificates
- Unlimited bandwidth
- Daily backups
- Variety of hosting options
- 24/7 customer service
- 100% Uptime Guarantee SLA
Cons
- Higher renewal fees
Table of Contents
About MDD Hosting
With headquarters at Mooresville, Indiana, USA, MDD Hosting LLC’s products and services include web hosting (shared, VPS, reseller, etc.), domain registration, web security, domain transfer, and more. Their data center is found in Denver, Colorado.
MDD Hosting was founded by Michael Denney in 2007 – so that makes the company more than 10 years old now. It was, and still is, a privately-owned company – and it aims to provide personalized services to its clientele worldwide. They’re using cloud hosting as you’ll see in their pricing plans below.
Pricing
Here’s a list of MDDHosting’s pricing plans for their shared hosting offerings, specifically Turbo, Plaid, and Plaid+.
Support
You can contact MDD Hosting’s support team 24/7 in many different ways. Their main form of communication is through the ticketing system. They designed this in such a way that it will enable users to copy/ paste error messages on their report. Really, it’s much easier to do that than to dictate such issues over the phone, right?
You can access their ticketing system function via the support feature on their website. Also, if you prefer, you can directly send your concerns to their official e-mail address. Their response times in ticketing and e-mailing only takes a few minutes.
MDD Hosting does have a phone number (for US and international clients) but it’s only for sales and billing issues. This feature is available Monday to Friday 8 AM to 4 PM Eastern time.
For simple problems, you can also go to their community forums and talk to other MDD Hosting users. It’s a platform for questions and answers and everyone is there to help each other out.
As a standard feature, they also have a knowledge base on their site. This contains information, FAQs, guides, and tutorials about MDD Hosting’s products and services.
Their website also has a server status page that you can check on if you’re experiencing some problems. This way, you’ll immediately know if there are outages, maintenance schedules, and emergencies that are causing the problems on your site.
All in all, MDD Hosting has positive feedback on their customer support feature. They’re known to respond quickly via e-mail and they’re made up of competent and friendly staff.
Pros
1. Efficient customer service
We just talked about how good their customer support is, that’s why we listed said feature as MDD Hosting’s number 1 pro. There’s nothing like knowing you have someone to help you with problems on your site 24/7.
3. Fast performance
MDD Hosting’s servers are powered by LiteSpeed – it’s a well-known technology for optimizing speed. You can feel this feature on your site through fast-loading pages (your site visitors will surely feel it too).
4. Straightforward pricing plans
What we like about MDD Hosting is that their pricing system is transparent and easy to understand. Know that there are no hidden fees when you purchase any of their plans and renewal rates are just the same. Of course, you can get more discounts by getting longer-term plans.
5. Lots of unlimited features
As you can see in the pricing section of this post, MDD Hosting is including a lot of unlimited features on their plans (e.g. domains, bandwidth, databases, e-mails, and subdomains, among others). Their higher-priced plans also include unlimited storage spaces.
6. Free site transfers
MDD Hosting has a great migration feature – first of all, it’s free. Unlike other hosting companies that limit this free service to only 1 website, MDD Hosting will help you move ALL your sites.
The only thing to remember about this free service is that you need to inform them of the migration within 60 days after signing up. If said time frame passes, you’ll be charged $10 per site transfer (this is still low, by the way, as other companies charge around $20 per site).
Another thing to remember is that the free migration and $10 per site offers are only intended for accounts that are based on cPanel. If you’re transferring sites that don’t use the standard cPanel, you’ll be charged $25 per site transfer.
7. Money-back guarantees
All of MDD Hosting’s plans are backed by 30-day money-back guarantees. While this is standard practice, it’s still a good thing, right?
Cons
1. Limited power of the Cloud Starter plan
Although MDD Hosting’s starter plan includes a lot of unlimited features (e.g. unlimited domains and bandwidth), we still consider the package to be weak. After all, it only comes with a 0.5-core CPU and 0.5GB RAM. It’s quite ok for a basic site, but these limited features almost render the accompanying unlimited features useless.
Realistically, you can only run 1 to 2 websites with the Cloud Starter’s 0.5-core and 0.5GB RAM. Therefore, you really can’t maximize the use of this plan’s unlimited domains and unlimited bandwidth features. If you want to at least take advantage of those unlimited features, we recommend getting their Cloud 2 plan as a starter plan.
Conclusion
MDD Hosting is really good, and we like it. However, the con (even if it’s only 1) is a big deal to us. The whole setup kinda made their Cloud Starter plan’s most impressive features (unlimited domains and bandwidth) almost unusable. And so, you’ll need to pick one of their more-expensive plans to maximize the use of their unlimited features – which, of course, will cost you more money.
While MDD Hosting is quite a good hosting provider, definitely have a looksy at some of the other great ones like SiteGround.
SiteGround also has multiple data centers around the world (MDD Hosting only has 1 data center, though a CDN can get around this issue). It also comes with a lot of free stuff (e.g. SSL, migration, etc.). And if you’re planning on using the WordPress platform for your website, know that SiteGround is optimized for WordPress – it’s even recommended by WordPress for WordPress-use.
Be sure to check out our SiteGround review to be able to compare it with MDD Hosting. After comparing both, you’ll be able to make an informed decision as to which one is better and which one is right for you.